Privacy Policy

Last updated: 5/17/2025

Introduction

At GorkhaGoods, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our platform, you consent to the data practices described in this policy.

Information We Collect

  • 1Personal information (name, email address, phone number)
  • 2Delivery address and billing information
  • 3Order history and preferences
  • 4Device information and browsing data
  • 5Payment information (processed securely through our payment partners)

How We Use Your Information

  • 1Process and deliver your orders
  • 2Send order updates and delivery notifications
  • 3Improve our services and user experience
  • 4Communicate about promotions and updates
  • 5Prevent fraud and enhance security

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We use industry-standard encryption and follow best practices to safeguard your data.

Third-Party Services

We may use third-party services for payment processing, analytics, and marketing. These services have their own privacy policies and may collect information as per their terms. We carefully select our partners and require them to respect your privacy.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences, though disabling cookies may limit some features.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

Your Rights

  • 1Access your personal information
  • 2Correct inaccurate information
  • 3Request deletion of your information
  • 4Opt-out of marketing communications
  • 5Lodge a complaint with relevant authorities

Communications

By creating an account, you may receive transactional emails and promotional communications. You can opt out of marketing emails at any time by clicking the unsubscribe link or contacting us directly. We will still send essential service-related communications.

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a prominent notice on our website or sending you an email. Your continued use of our services after such modifications constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at info@gorkhagoods.com or write to us at: GorkhaGoods, Kathmandu, Nepal. We are committed to addressing your concerns and resolving any issues regarding your privacy.